Once your order is shipped, you’ll receive a confirmation email with a tracking link. Simply click the link to view updates on your delivery status.

We currently ship anywhere in the United States.

Yes! You can update your shipping address before your order is shipped by contacting our customer support team as soon as possible. Once the order is fulfilled, we’re unable to make changes.

All items can be returned up to 30 calendar days from the date you receive your order.  Please return all items to us in their original condition and packaging. Customers are responsible for cost of return shipping.

We want you to love your order. If something arrives damaged or you’re not happy, contact us within 14 days and we’ll make it right with a replacement or refund.

To request a refund, please contact our customer support within 14 days of receiving your order. Make sure to include your order number and reason for the request — we’ll guide you through the next steps.

We move fast! If you need to make changes, email us right away at info@cedarcratemarket.com and we’ll do our best to catch it before it ships.

Yes! You can add a personal note at checkout, and we’ll print it for free.

No, we do not offer gift wrapping.

Yes, all payments on our site are 100% secure. We use encrypted checkout and PCI-compliant payment gateways to protect your information at every step.

Yes, your personal data is safe with us. We follow strict privacy policies and use secure encryption to protect your information at all times.

Our checkout process is highly secure. All transactions are encrypted using SSL technology, and we use trusted, PCI-compliant payment gateways to ensure your information stays protected.